Shipping policy

Shipping & Delivery Policy

At Flour Child Baked Goods, we take pride in baking and packaging every item with care to ensure it arrives fresh and delicious. Please review our shipping guidelines below.

1. Order Processing Times

  • Handling Time: Orders are typically baked and dispatched within 1 to 2 business days, with many orders shipping the very next day.

  • Orders are processed Monday through Friday. If an order is placed over the weekend or on a major holiday, processing will begin the following business day.

2. Domestic Shipping & Exclusions

  • Coverage: We ship to all 50 U.S. states.

  • P.O. Boxes: We cannot ship to P.O. Boxes due to carrier restrictions on perishable items. Please provide a physical street address at checkout to ensure prompt delivery.

3. Shipping Options, Rates & Free Shipping

  • Carrier Rates: Shipping rates are calculated in real-time at checkout based on package weight, dimensions, and delivery destination using USPS, FedEx, or UPS.

  • Free Shipping Offer: We offer Free Standard Shipping on all retail purchases totaling $100 or more (calculated before taxes and after discounts).

  • Free Local Pickup: If you are located nearby, you can select Local Pickup at checkout free of charge. You will receive a notification email with pickup details as soon as your order is ready.

4. International Shipping

While our primary focus is domestic shipping within the United States, we are open to accommodating international requests on a case-by-case basis. If you would like to ship an order internationally, please contact us directly through our website before placing your order so we can provide a custom quote and delivery estimate.

5. Packaging & Freshness (Cooling Packs)

To ensure your baked goods maintain their optimal quality, temperature-sensitive items are shipped with insulated materials and cooling packs when necessary. We closely monitor seasonal temperatures to protect your purchase during transit.

6. Tracking & Delivery Issues

  • Tracking: Once your order ships, you will receive an automated confirmation email containing your tracking number and carrier details.

  • Addressing Errors: Please double-check your shipping address prior to completing checkout. We are not responsible for delivery delays or failed deliveries caused by incorrect or incomplete address details.

  • Damaged Goods: Freshness and presentation are top priorities. If your order arrives significantly damaged, please hold onto the packaging and contact us within 48 hours of delivery with photos of the damaged shipment so we can assist you.